Refund policy

🔁 Return & Refund Policy

Thank you for shopping with us. We want you to be completely satisfied with your purchase.

📦 Returns

We accept returns within 7 days of delivery.

To be eligible for a return:

  • Item must be unused, unwashed, and in original condition

  • All tags must be attached

  • Must include original packaging

  • Proof of purchase (order ID or receipt) is required

❌ Non-Returnable Items

  • Items bought on sale or discount

  • Innerwear or hygiene-related products

  • Customized or personalized products

🔄 Exchange Policy

  • Exchanges are allowed for size issues or defective products

  • Exchange request must be raised within 7 days of delivery

  • Subject to stock availability

💸 Refund Policy

  • Once your return is received and inspected, we will notify you

  • Approved refunds will be processed within 5–7 business days

  • Refund will be issued to:

    • Original payment method OR

    • Store credit (if selected)

🚚 Return Shipping

  • If the product is defective or wrong item, we cover return shipping

  • If you ordered the wrong size, customer may bear shipping charges

⚠️ Damaged or Wrong Product

If you receive a damaged or incorrect item:

  • Contact us within 48 hours

  • Share clear photos/videos as proof

📩 Contact Us

For returns or questions:

  • Email: 

  • Phone/WhatsApp: [1600524337]